Privacy Policy

NexGoro ("we", "our", "us") is an AI automation and online ordering solutions provider based in the United Arab Emirates. We are committed to protecting the privacy and personal data of our users, clients, and partners in compliance with UAE laws and applicable international data protection regulations. This Privacy Policy explains how we collect, use, store, share, and protect your personal data.

We may collect the following categories of data: 2.1 Personal Information • Name, phone number, email address • Business name, branch details, delivery addresses • Login credentials (encrypted) • WhatsApp numbers and communication metadata 2.2 Transaction & Usage Data • Orders, payments (via third-party gateways only) • Menu data, pricing, discounts, automation flows • System logs, API usage, timestamps 2.3 Technical Data • IP address, browser type, device information • Cookies and similar tracking technologies

We use your data to: • Provide and operate AI automation and online ordering services • Process orders, payments, and customer interactions • Improve system performance, analytics, and security • Comply with legal and regulatory obligations • Communicate service updates and support messages We do not sell personal data.

Data is processed based on: • User consent • Contractual necessity • Legal obligations under UAE law • Legitimate business interests

We may share data only with: • Payment gateways (e.g., Stripe, Telr, PayTabs) • Messaging providers (e.g., WhatsApp Business API) • Cloud hosting providers • Legal or regulatory authorities if required by law All third parties are contractually required to protect data.

Data may be stored or processed outside the UAE. We ensure adequate safeguards consistent with UAE PDPL and GDPR-style protections.

We retain personal data only as long as necessary for: • Service delivery • Legal, accounting, or compliance purposes

You have the right to: • Access your personal data • Request correction or deletion • Withdraw consent • Object to processing • Request data portability Requests can be sent to: legal@nexgoro.com

We implement: • Encryption • Access controls • Secure cloud infrastructure • Regular audits and monitoring However, no system is 100% secure.

We use cookies for: • Authentication • Performance analytics • User experience improvements You can manage cookies via your browser settings.

Our services are not intended for individuals under 18 years.

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of updates.

📧 legal@nexgoro.com 📍 United Arab Emirates